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Healthcare Management
Course content:
Major players in healthcare
Healthcare legislation
Vision and practice in healthcare
Types of leadership
How do you motivate your team?
What makes a team successful?
Communication techniques for dealing with staff and patients
Dealing with conflicts in healthcare
Process management as a basis for the quality of care provision
Personnel management in care
Skills:
Motivate and guide a team efficiently
Enhance quality within a team
Communicate effectively with staff and patients
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