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Leading in the Workplace
Course content:
Your future opportunities after this course
Practical management in the workplace
Assertiveness techniques
Determine your objectives
Objectives SMART formulate
Communicate and listen effectively
The importance of non-verbal communication
Communicate via e-mail
Train and train employees
Task-oriented leadership
Motivation techniques
Conversation techniques
Insight into workplace conflicts
Assess employees and provide
Skills:
Being able to motivate and manage a team in a professional and efficient manner
Being able to solve problems and conflicts in a calm and decisive manner
Being able to be communicative and assertive without being involved appear arrogant
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