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German Business Communication
Course content:
Learn to make professional phone calls
Prepare a phone call
Complaint handling over the phone
Properly transfer someone
Professional letters and write emails
Prepare price requests, quotes and invoices
Financial correspondence
Schedule meetings
Create different types of reports
Compile reports
Interpret statistics and tables
Skills:
Communicate smoothly on a professional level via different channels (by telephone, mail, letter and face-to-face)
Prepare price requests, quotes and invoices perfectly
Prepare and compile different types of reports? You can do it all.
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