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PR Assistant
Course content:
Your future possibilities as a receptionist / telephone operator
The different departments of a company
Welcoming people professionally
Dealing with different types of customers
Learning to use Word and Excel computer programs
Professional speaking and conversation techniques
Customer-friendly phone calls
Preparing a telephone conversation
Business calls
Learn to write business letters and emails
Time management: organize your time
Skills:
Communicate professionally with customers and prepare business letters and emails
Develop original welcome brochures
Organize successful events and promotions
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