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Commerciële Economie - Foundation Sales (Business Training B2B -The Hague)


The successful sale of products or services is key to any business organisation since the revenue generated will have a direct impact on profitability. The growth of e-commerce, the ease of access to data and information coupled with increased globalisation, means an organisation needs to have greater management control of the sales process to enhance customer loyalty and retention and maintain the reputation of their brand.
In this training, you will gain a comprehensive overview of the sales process from initial contact to completion, and of the importance of ethical sales practices. You will learn how to prepare for a professional sale and explore the immediate post-sales procedures including how the sales order process is monitored, and the development of an accurate quotation. Through practical activities, you will develop the skills and abilities needed to be successful in the sales process.

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